Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
-
Atlas provides end-to-end medical billing and practice management exclusively for mental health professionals. Our services include:
Daily claims submission and CPT/ICD-10 mental health coding
Provider eligibility and benefits verification
Complete provider credentialing and insurance paneling (including CAQH profile management)
Aggressive claims denial follow-up, appeals, and unpaid balance recovery
Monthly financial reporting and practice workflow consulting
-
Outsourcing eliminates the administrative burden of chasing unpaid insurance claims, handling paneling paperwork, and navigating changing billing rules. By partnering with Atlas, private practices reduce claim rejections, speed up payout turnarounds, and save hours of administrative work each week—allowing clinicians to focus entirely on client care.
-
We specialize exclusively in psychotherapy. Because we don't handle general medical billing, we deeply understand the specific CPT codes, authorization rules, insurance quirks (including CareFirst, commercial panels, and state tracks), and denial patterns unique to mental health practices.
-
We know clinicians spend their days in back-to-back sessions and can't answer phone calls during standard business hours. Atlas accommodates provider schedules by offering flexible after-hours communication, ensuring you can reach us when you are actually free.
-
Yes. All client data, patient records, and billing transactions are managed through 100% HIPAA-compliant, secure billing networks and systems to protect patient privacy and safeguard practice data.
-
We actively track aging accounts and fight insurance pushback. When a claim is rejected, underpaid, or denied, our team identifies the root cause, submits corrected claims or formal appeals, and audits contracts to ensure insurance panels pay your agreed-upon rates. description
-
Getting started is simple. Contact us through our website form, email us at John@atlasbcon.com, or call 301-276-7220 to discuss your practice's specific billing, paneling, or consulting needs.